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Frequently Asked Questions

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Displaying 1 to 20 (of 22 faqs)

Product Questions - Tulle Fabric
Why don't you sell XXX Colour?
Why is there a split/splice in my roll of tulle?
Why is my roll of tulle 'fuzzy' or 'hairy'?
Why are there wrinkles or creases in my tulle?
Why is the tulle not exactly the same colour as the website or my last order?
Product Questions - Ribbon
Why is there a split/splice in my roll of ribbon?
Product Questions - Other Products
Why is there a split/splice in my roll of elastic?
Why is my crochet headband not as stretchy as others?
Why is the pattern on my polyester flower not perfect?
Why is there a little bit of 'white' at the edge of one of my bottle caps?
Ordering, Shipping and Returns
Can you price match XXX.com?
When will xxxxx product be back in stock?
What will shipping cost?
Can I use my own shipping account/company?
I forgot to order a product, can you add it to my order?
Do you carry XXXX?
Do you have any coupons, discount codes, etc?
Has my order shipped yet?
Do you offer discounts for businesses, volume purchases, etc?
Do you offer pick-up at warehouse?